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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Norton

July 25, 2025

5  out of  5
rating by Jeffrey Norton
"Bayley is hands down the best rep! She is quick to get things done and always available to help if we ever need her assistance. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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ronnie gibson

July 25, 2025

5  out of  5
rating by ronnie gibson
"Great assistance. And Bailey and Keri are the reason I do business there. Thank you for everything you do."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kacey Bussey

July 24, 2025

5  out of  5
rating by Kacey Bussey
"I have been with State Farm for a few years now and Bayley has always exceeded my expectations!! She is quick to respond and always makes sure we are taken care of! I will always recommend her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cliff Jiles

July 24, 2025

5  out of  5
rating by Cliff Jiles
"Mr. Terry is the best insurance agent to have! All of his staff is wonderful and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katie Pate

July 24, 2025

5  out of  5
rating by Katie Pate
"Bayley was so easy to talk to about what my family needed for car insurance. 10/10 recommend her for any insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lucy sage

July 22, 2025

5  out of  5
rating by Lucy sage
"I love working with Nikki at Terry Harper State Farm. She is always very helpful and quick to respond. I would highly suggest anybody to use this agency and Nikki. Missy G."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Royce Ann Awbrey

July 22, 2025

5  out of  5
rating by Royce Ann Awbrey
"I wanted to give a shoutout to Nikki Rainey. She’s always professional, responsive, and genuinely cares about helping her clients find the best coverage. She has been my agent now for many years and always takes the time to explain everything clearly and makes sure I understand all my options. It's rare to find someone so knowledgeable and friendly and easy to work with. Highly recommend her to anyone looking for reliable and personalized insurance support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zoe Evans

June 19, 2025

5  out of  5
rating by Zoe Evans
"Terry and his team have taken care of our family for years. I couldn’t recommend them more."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cynthia Florence

June 16, 2025

5  out of  5
rating by Cynthia Florence
"Nikki is my go to person for everything, answering question, giving quotes and very good advice. I have been a State Farm client since 1980 and very satisfied."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sherry Morris

June 11, 2025

5  out of  5
rating by Sherry Morris
"Terry Harper and his staff are professional and knowledgeable! Our favorite agent, Nicki Rainey is always there to answer any questions we have! We love her! We've been with State Farm for over 25 years and wouldn't think of changing insurance companies. Thank you Terry Harper, Nicki Rainey & staff!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marty Barfield

April 29, 2025

5  out of  5
rating by Marty Barfield
"Terry Harper State Farm has been amazing to work with. Shout out to Mrs. Nikki who has been my go to for 16 years. Through moving around in the Army and helping me navigate accidents and home buying. I couldn’t be happier with the Team at Terry Harper’s office. I appreciate y'all and everything you have done for me and my family."
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Craig Buchanan

April 22, 2025

5  out of  5
rating by Craig Buchanan
"Nikki is the best!!"
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Sherry Cagle

April 17, 2025

5  out of  5
rating by Sherry Cagle
"I have been with state farm for 40 years now. I have never had any issues when I would have problems with my vehicles. Oh BTW best rates around!!"
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Katelyn Jiles

February 13, 2025

5  out of  5
rating by Katelyn Jiles
"Bayley is super helpful and nice! She has great customer service! I will definitely be coming back!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Williams

February 13, 2025

5  out of  5
rating by Sydney Williams
"The best of the absolute best! They got me the best rate in town (and out of town) that I could find. The sweetest people work there and have THE BEST customer service! I have had both rental and business insurance with these incredible humans. They made sure I was set up and have exactly what I needed. I can’t tell you how many times I’ve messaged Bayley and Keri after hours and they’ve ALWAYS helped me, especially when it came to easing my mind. 10000000/10 recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sierra

March 28, 2024

5  out of  5
rating by Sierra
"Customer service is amazing, very friendly and always a pleasure to work with!"
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Sharon Thompson

March 27, 2024

5  out of  5
rating by Sharon Thompson
"Bayley at state farm is the best she will help you anyway she can with the best insurance rates we just love state farm in Franklin ga give them a call with all your insurance needs"
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colson jiles

March 27, 2024

5  out of  5
rating by colson jiles
"Bayley was the best! She found me the best deal possible and was extremely caring and helpful during the process. I recommend giving her a call for any of your insurance needs. If there is a deal, she will find it."
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Brittanny Massar

March 27, 2024

5  out of  5
rating by Brittanny Massar
"Bayley is my insurance agent and has been for years ! Highly recommend her , she’s the best !"
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chuck liston

December 12, 2022

5  out of  5
rating by chuck liston
"This insurance agent has handled our insurance for 27 years. Always great service. He's more a friend than an insurance agent!!"
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Amanda Watkins

June 17, 2022

5  out of  5
rating by Amanda Watkins
"Staff is very nice and wonderful prices"
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Jay Thomaston

February 17, 2021

5  out of  5
rating by Jay Thomaston
"The whole crew is so much help and customer service is above and beyond!"
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Sara Hamil

December 17, 2019

5  out of  5
rating by Sara Hamil
"Very friendly caring people."
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chalsie shanks

November 4, 2019

5  out of  5
rating by chalsie shanks
"Nikki is such a caring agent and she has your best interest at hand. I have used her as an agent for almost 20 years. If there is a deal to be found she will find it for you."
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Darlene Head

August 31, 2019

5  out of  5
rating by Darlene Head
"I am so happy with this insurance agency. Everyone in the office is so friendly on the phone and in person. I love being treated like im a valuable customer. State Farm has served all my vehicle needs and service 100%"